Privacy policy

Privacy Policy - Packio BD

Effective Date: May 30, 2026

At Packio BD (accessible from https://www.packiobd.com/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Packio BD and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

 

  • Personal Data: While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your Name, Email address, Phone number, and Shipping/Billing Address.

  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including mobile banking or card details).

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and e-commerce services.

  • Process and fulfill your orders, including managing payments, shipping, and providing you with invoices/order confirmations.

  • Improve, personalize, and expand our website user experience.

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.

  • Send you text messages or emails regarding order tracking and promotional offers (if consented).

3. Log Files & Cookies

Packio BD follows a standard procedure of using log files and cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Third-Party Privacy Policies

We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We use third-party delivery/courier services in Bangladesh to ship your products. They will receive your name, address, and phone number for delivery purposes.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Rights

If you are a resident of Bangladesh or browsing from abroad, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: